Terms of service

TERMS OF SERVICE

(365pow)

1. General

These Terms of Service apply to all purchases made through the 365pow online store. By accessing our website and placing an order, you agree to be bound by these Terms of Service.

We reserve the right to update or modify these terms at any time without prior notice. Changes will take effect once published on the website.


2. Company Information

365pow
Legal entity: Concept Simon AB
Business ID (FO-number): 2846918-5
Registered address:
Patmosgatan 15
66900 Nykarleby
Finland
Email: info@365pow.com


3. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian to place an order.


4. Products and Availability

All products are subject to availability. We reserve the right to modify, discontinue, or limit the quantity of any product at any time without notice.

Product images are for illustrative purposes only. Minor variations in color or appearance may occur.


5. Pricing

All prices are listed in the selected currency and include applicable taxes unless otherwise stated.

We reserve the right to correct pricing errors and to cancel orders affected by such errors.


6. Payment

We offer secure payment methods, including third-party payment providers such as Klarna and card payment processors.

Payment is charged at the time the order is placed. We do not store complete payment card information.


7. Order Confirmation

A binding agreement is formed when you receive an order confirmation email from us.

We reserve the right to refuse or cancel an order in cases of suspected fraud, incorrect pricing, or stock issues.


8. Delivery

Delivery times are estimates and may vary depending on destination and shipping method.

We are not responsible for delays caused by carriers, customs, or events beyond our control.


9. Right of Withdrawal

Customers have the right to withdraw from a purchase within 14 days of receiving the product, in accordance with EU consumer protection laws.

Details regarding returns and refunds are described in our Return and Refund Policy.


10. Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy, which forms an integral part of these Terms of Service.


11. Warranty and Complaints

If a product is defective or damaged, please contact us within a reasonable time after discovering the issue.

Complaints should be sent to:
📧 info@365pow.com


12. Limitation of Liability

365pow shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website, except where liability cannot be excluded under applicable law.


13. Force Majeure

We are not responsible for failure or delay in fulfilling our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or governmental actions.


14. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of 365pow and may not be used without prior written consent.


15. Governing Law and Disputes

These Terms of Service are governed by the laws of Finland.

Any disputes shall primarily be resolved through mutual agreement. If no agreement can be reached, disputes shall be settled in the competent courts of Finland.


16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

📧 info@365pow.com